June 26, 2018
New Service Allows Government Entities To Send Payment Links to Mobile Devices
Access Idaho has launched Prompt Pay, a new service that allows government entities to send payment links to customers via SMS text and email.
Prompt Pay features a dashboard interface for government personnel to enter how much the customer needs to pay, along with a description of what the payment is for. After the payment information is entered, a government employee can send a link to the customer’s mobile device by text, or to their email address, or both. The customer can then use the link to pay the government service by entering their credit card or checking account information, thus removing the government entity from Payment Card Industry scope.
“Prompt Pay is an important resource for the City of Meridian that allows one-time customers the ability to make payments remotely,” said Mindi Smith, City of Meridian Permit Technician. “This enables city personnel to better service our customers’ needs and provide a more efficient payment option. It also eliminates the need for customers to visit our office or send others in on their behalf,” Smith added.
Prompt Pay takes government entities out of Payment Card Industry, or PCI, scope by allowing customers to enter their respective credit card information on their own devices or computers. Government employees and systems are removed from exposure to credit card data.
Prompt Pay uses NIC’s secure processor for Visa, MasterCard, AMEX, Discover and electronic check payments. For more information on Prompt Pay, visit https://promptpay.idaho.gov.
We Create Solutions
All services listed above are available under the existing Access Idaho contract, the administrator of Idaho’s official Web portal, and the provider of electronic government solutions for the state. The manager for the portal is Idaho Information Consortium, LLC (IIC, LLC), a subsidiary of Tyler Technologies Inc.