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Common Questions

Access Idaho processes payments for a number of State and Local government agencies. A few examples of the types of transactions we process would include vehicle registrations, driver’s license renewal, property tax, professional license renewals, unemployment insurance, and taxes. If you’re having trouble remembering a specific payment, contact us and we will gladly locate the payment for you.
You can regain access to your Access Idaho Account by visiting https://www.accessidaho.org/account and clicking either the “forgot username” or “forgot password” links.
These decals are mailed out directly from the issuing agency. For vehicles, you’ll need to contact the auto-licensing office of the county in which your vehicle is registered. A list of offices can be found on the ITD website.

For recreational vehicles, contact the Department of Parks and Recreation. They can be reached at 208-334-4199.
Unfortunately, it is against our policy to issue refunds without the authorization of the agency to which the payment was made. Please contact the agency directly to initiate the refund process.
Payments can be made at https://www.accessidaho.org/hw/childsupport. If this is your first time to make a payment online, you’ll need to create an Access Idaho account. You will be asked for your Client ID and Social Security Number upon log-in. To retrieve your Client ID, please contact Child Support Services at 800-356-9868.